Shipping Policy

Thank you for choosing our products—we're thrilled to bring our styles to customers around the world! Below is a clear breakdown of our shipping policies to ensure a smooth experience for our shoppers.  

Delivery Time

Once your order ships, you can expect it to arrive within 7-20 business days. This timeline includes transit and customs processing, which may vary by country.  

- Shipping Costs

Fees are calculated based on your destination and order weight.

- Order Updates

We'll send you a confirmation email with a tracking number as soon as your order ships. Use this to follow your package's journey!  

- Delays & Lost Packages

While we work to get your order to you on time, delays can happen due to customs delays, weather, or carrier issues—these are beyond our control. If your package is marked as delivered but you haven't received it, please contact us within 48 hours of the delivery confirmation notice. You'll need to provide proof (e.g., a photo of your delivery location, a statement from your building manager) so we can investigate. Once verified, we'll either send a replacement or issue a refund.